Hassle free insurance claim support
Do not stress about the paperwork. We guide you through every step and deal with your insurer so you do not have to.
Simple and stress free
How the claim process works
Four clear steps. We carry the load so you can get on with your day.
Lodge your claim
Contact your insurer and get your claim number.
We assess and photograph
We document the damage and prepare the estimate for your insurer.
Approval sorted
We deal with the insurer and get the repair approved.
Repaired and returned
We repair to factory standard and hand back a safe, tidy car.
Insured or not, we have you covered
Whether you are claiming or paying yourself, our team keeps things transparent and gives you cost effective options that suit your situation. Just tell us how you would like to proceed and we will guide you through it.
Need to stay mobile?
Ask about a courtesy car when you book. We will do our best to keep you on the road while we repair your vehicle.
Your questions
Claims, answered
Call your insurer and tell them what happened to get a claim number. Then send us the claim number and a few photos through our quote form, and we take over from there.
Yes. Once you nominate Solis, we handle the assessment, the photos and the approvals so you are not stuck on the phone chasing updates.
We look after plenty of private customers. You get the same quality repair, a clear quote and honest pricing without any claim involved.
It depends on the damage and parts availability. We give you a realistic timeframe up front and keep you posted if anything changes.
Ready to get your car sorted?
Send a few photos for a free, no obligation quote. We will tell you what is involved and deal with your insurer for you.